This FAQ page is your comprehensive guide to 9777pp — Bangladesh's trusted online casino and sports betting platform. Whether you are a new player wondering how to register or a returning member with a question about your latest withdrawal, the answers below cover the most common topics our players ask about. Questions are grouped into five categories for easy navigation. If you cannot find the answer you need here, our support team is available around the clock at [email protected].
Account & Registration
5 Questions
Direct Answer
To create an account on 9777pp, visit the 9777pp Login page and click the registration option, then fill in your mobile number, email address, and a secure password. The process takes under two minutes. You will need to verify your mobile number via a one-time code before your account becomes fully active. Players must be 18 years of age or older to register.
Verification
9777pp requires a valid government-issued identity document for KYC verification — a Bangladesh National Identity Card (NID) is the most commonly accepted document. A valid passport is also accepted. You will be asked to submit a clear photo or scan of your ID along with a selfie for liveness confirmation. KYC is required before your first withdrawal can be processed.
Timeline
Account verification on 9777pp is typically completed within 24 hours of submitting your KYC documents. During busy periods it may take up to 48 hours. Our support team will notify you by email once your identity has been confirmed. If your documents are unclear or incomplete, you will be contacted and given the opportunity to resubmit.
Direct Answer
To reset your 9777pp password, go to the 9777pp Login page and click "Forgot Password". Enter the mobile number or email address associated with your account and you will receive a reset link or one-time code. Follow the instructions to set a new password. If you do not receive the reset message within a few minutes, check your spam folder or contact [email protected].
Policy
No — 9777pp strictly allows only one account per person. Creating multiple accounts is a violation of the Terms and Conditions and may result in all associated accounts being permanently closed and any balances being forfeited. If you have accidentally created a duplicate account, contact [email protected] immediately to have the duplicate removed without penalty.
Deposits & Withdrawals
7 Questions
Step-by-Step
To deposit via bKash on 9777pp, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount in ৳ BDT, then follow the on-screen instructions to send the payment from your bKash app or dial *247#. Once the transaction is confirmed by bKash, your 9777pp account balance is credited — usually within a few minutes.
Timeline
bKash deposits on 9777pp are credited almost instantly — in most cases your account balance updates within one to three minutes of completing the payment. If your deposit has not appeared after 15 minutes, take a screenshot of your bKash transaction confirmation and send it to [email protected] for manual verification. Network congestion during peak hours can occasionally cause minor delays.
Amount
The minimum deposit amount on 9777pp is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum single deposit limit imposed by 9777pp, though your payment provider may impose their own daily transaction limits. Check your mobile banking app for any provider-side restrictions before making a large deposit.
Amount
The minimum withdrawal amount on 9777pp is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be sent to your Nagad account. Your identity must be fully verified (KYC complete) before any withdrawal can be approved.
Timeline
Withdrawal requests on 9777pp are reviewed by our finance team and are typically processed within one to six hours during Bangladesh Standard Time (BST, UTC+6) business hours. Once approved, funds are sent to your bKash, Nagad, Rocket, or Upay account and should arrive within minutes. Withdrawals submitted outside of business hours may take slightly longer but are always processed within 24 hours.
Fee Policy
9777pp does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges in accordance with their fee schedule. We recommend checking your provider's current fee structure before making large transactions to avoid unexpected deductions.
Direct Answer
Yes, 9777pp supports bank transfers from selected Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh (IBBL), Sonali Bank, and City Bank. Bank transfer deposits may take longer to process than mobile banking options — typically two to four hours on business days. Contact [email protected] for current bank account details and reference instructions before initiating a bank transfer.
Games & Gameplay
5 Questions
Step-by-Step
To bet on Bangladesh Premier League (BPL) cricket matches on 9777pp, navigate to the Cricket section and select the match you want to wager on. Available markets typically include match winner, top run-scorer, total sixes, innings runs, and live in-play betting during the match. Odds are displayed in decimal format and update in real time. The minimum cricket bet is ৳100 BDT.
Direct Answer
Yes, 9777pp offers live in-play betting on major cricket tournaments including the BPL T20, IPL, T20 World Cup, and international matches featuring the Bangladesh Tigers. In-play markets are updated ball by ball and include next wicket, runs off next over, and current partnership totals. Live betting is accessible from both desktop and mobile browsers with no app download required.
Games
9777pp offers a large catalogue of slot games from leading international providers including Pragmatic Play, Microgaming, and NetEnt. Popular titles span classic 3-reel slots, video slots with bonus rounds, and progressive jackpot games. All slots on 9777pp use certified Random Number Generator (RNG) software to ensure fair and unpredictable outcomes on every spin.
Direct Answer
Yes, the entire 9777pp platform is fully optimised for mobile play. You can access all casino games, slots, live dealer tables, and cricket betting directly through your smartphone's browser — no app download is required. The mobile site is compatible with Android and iOS devices and adjusts automatically to your screen size for a smooth gaming experience on the go.
RTP Info
Return to Player (RTP) percentages on 9777pp slots vary by game and provider. Most Pragmatic Play and NetEnt titles featured on the platform carry RTPs between 95% and 97%, which is in line with industry standards. RTP information for individual games is typically available in the game's information or paytable section. Higher RTP means a lower statistical house edge over time.
Bonuses & Promotions
4 Questions
Welcome Bonus
9777pp offers a welcome bonus to newly registered players on their first qualifying deposit. Bonus amounts and percentage matches are displayed on the current promotions page within your account. Welcome bonuses are subject to wagering requirements — you must wager the bonus amount a specified number of times before any associated winnings can be withdrawn. Full terms are available in the Terms and Conditions.
Explained
Wagering requirements on 9777pp bonuses specify how many times you must wager the bonus amount before the resulting winnings become withdrawable. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before withdrawing. Wagering contributions vary by game type — slots typically contribute 100%, while table games and live casino games may contribute less.
Direct Answer
Yes, 9777pp operates a loyalty programme that rewards regular players with points for every qualifying wager placed on the platform. Accumulated points can be exchanged for bonus credits, free spins, or enhanced withdrawal limits. Players who reach higher loyalty tiers also gain access to personalised promotions, faster withdrawal processing, and dedicated account manager support. Details are available after logging in to your 9777pp account.
Important
Yes, most 9777pp bonuses have an expiry period — typically seven to thirty days from the date the bonus is credited, depending on the specific promotion. If the wagering requirements are not completed within the validity window, the bonus and any associated winnings are forfeited. Always check the individual promotion's terms for the exact expiry date before accepting a bonus offer.
Safety & Responsible Gaming
4 Questions
Safety
9777pp is a safe and reliable online gaming platform that uses SSL encryption to protect all data transmitted between your device and our servers. All financial transactions are processed through trusted Bangladeshi payment partners including bKash, Nagad, and Rocket. Game outcomes are powered by certified RNG software from internationally recognised providers. We strongly encourage all players to use strong, unique passwords and enable any available account security features.
18+ Policy
You must be at least 18 years old to register and play on 9777pp. This is a strict and non-negotiable requirement that is enforced through our KYC identity verification process. Any account found to belong to a person under the age of 18 will be immediately closed and any funds held will be returned subject to verification. 9777pp is committed to preventing underage gambling.
Self-Exclusion
To self-exclude from 9777pp, contact our support team at [email protected] and request a self-exclusion. Self-exclusion suspends your account for a minimum period of six months and can be set for longer or permanently. During the exclusion period, your account cannot be reopened under any circumstances until the period expires. All self-exclusion requests are actioned within 24 hours of receipt.
Direct Answer
Yes, 9777pp allows players to set daily, weekly, or monthly deposit limits on their accounts in ৳ BDT. Once a limit is set, no further deposits are accepted until the relevant period resets. To activate or adjust a deposit limit, contact [email protected]. Reducing a limit takes effect immediately, while increasing a limit is subject to a mandatory seven-day cooling-off period for your protection.
Why Choose 9777pp
Six Reasons Players Trust 9777pp
Instant bKash & Nagad Deposits
Fund your account in under three minutes using bKash, Nagad, Rocket, or Upay — the payment methods every player in Bangladesh already uses daily.
BPL & IPL Cricket Betting
Bet on every BPL T20 match, IPL fixture, and T20 World Cup game with competitive odds, ball-by-ball in-play markets, and fast payout processing.
Full Mobile Compatibility
Play every game on 9777pp from your Android or iOS device via the mobile browser — no app download needed, no storage used on your phone.
SSL-Secured Transactions
Every deposit, withdrawal, and login on 9777pp is protected by industry-standard SSL encryption. Your financial data is never shared with third parties.
24/7 English Support
Our dedicated support team is available around the clock to answer questions, resolve payment issues, and action responsible gaming requests — all in English.
Certified Fair Play
All games on 9777pp use certified RNG software from Pragmatic Play, NetEnt, Microgaming, and other globally recognised studios. Outcomes are always fair and random.